Privacy Policy

Privacy Policy

As ACOS Makine San. ve Tic. Ltd. Şti. (“ACOS Makina” or the “Company”), we attach great importance to the privacy of those who visit our website and contact us. This Privacy Policy explains what information is collected when you use our website, how that information is used, with whom it is shared, how it is protected and your rights in this regard.

Detailed information on the processing of your personal data is set out in the KVKK Information Notice prepared under the Personal Data Protection Law No. 6698 (“KVKK”). This policy should be read together with that information notice.

1. Scope

This policy applies to the website owned by our Company and to the contact, quotation and information request services offered through this website. Our Company is not responsible for the privacy practices of third-party websites linked from our website; we recommend that you review the privacy policies of those websites.

2. Information We Collect

a) Information you provide to us

• Your first name and surname, company name, telephone number, email address, subject and message content shared in contact and quotation forms;
• Information and project details you provide by email, telephone or WhatsApp;
• Your CV and application details if you apply for a job.

b) Information collected automatically

• IP address, browser and device type, operating system, language preference;
• Pages visited, date and duration of visit, referring address;
• Information obtained through cookies and similar technologies (for details, see the Cookie Policy).

3. Purposes for Which We Use Information

• To respond to your requests, prepare quotations for you and provide technical information;
• To carry out sales, installation, service and technical support processes;
• To ensure that the website operates properly and securely, and to prevent spam, bot and misuse attempts;
• To remember your preferences, such as your chosen language;
• To improve content and service quality by compiling statistics on website usage;
• To fulfil our legal obligations.

Your information is not used to send you unsolicited commercial communications beyond the subject on which you contacted us. Commercial electronic messages are sent only if you give your consent under Law No. 6563 on the Regulation of Electronic Commerce, and you may exercise your right to opt out at any time.

4. Cookies

Our website uses cookies that are strictly necessary for the website to function (session, security, language preference and remembering your cookie preference), as well as external content and visitor statistics cookies. You can find out which cookies are used, for what purpose and for how long in the Cookie Policy. You may delete or block cookies through your browser settings; if strictly necessary cookies are blocked, some parts of the website may not function properly.

5. Third-Party Services

Our website makes use of the following third-party services. When these services are used, your IP address and browser information may be transmitted to the relevant service provider:

• Google Maps: displaying our location on the contact page;
• YouTube: displaying promotional and product videos;
• Google Analytics: compiling visitor statistics (where enabled);
• Google reCAPTCHA: protecting forms against bot and spam submissions (where enabled);
• WhatsApp: if you click on the WhatsApp link, communication continues via WhatsApp.

Information on how these service providers process data is available in their own privacy policies.

6. Sharing of Information

Your personal information is not sold, rented or exchanged with third parties for commercial purposes. Your information may be shared only in the following cases and to the extent necessary:

• With our affiliates and solution partners in order to fulfil your request (quotation, production, installation and service);
• With hosting, information technology, financial advisory, legal and logistics companies from which we obtain services;
• Upon the request of public authorities and institutions authorised by law.

7. Information Security

We take reasonable administrative and technical measures to protect your information:

• Data transmission between the website and your browser is encrypted using SSL/TLS;
• Forms are protected by CSRF protection, submission rate limiting, a bot trap and content screening;
• Access to the administration panel is restricted through authorisation, and activity logs are kept;
• Servers are kept up to date and data are backed up regularly.

Although no data transmission over the internet can be guaranteed to be completely secure, we exercise due care to protect your information.

8. Retention Period

Your information is retained for the period required by the purpose for which it was collected and for the statutory periods prescribed by the relevant legislation; upon expiry of these periods, it is erased, destroyed or anonymised. Detailed retention periods are set out in the KVKK Information Notice.

9. Children’s Privacy

Our website and services are intended for businesses; they are not directed at persons under the age of 18, and we do not knowingly collect personal data from such persons.

10. Your Rights and Contact

To exercise your rights listed in Article 11 of the KVKK in relation to your personal data, or to ask questions about this policy, you may contact us:

ACOS Makine San. ve Tic. Ltd. Şti.
Fevzi Çakmak Mah. İmsan San. Sit. 10756 Sk. No:2M Karatay / KONYA / TÜRKİYE
Telephone: +90 (332) 502 08 01
Email: info@acos.com.tr

11. Changes to this Policy

This Privacy Policy may be updated in line with legal regulations and changes to our services. The current policy is always published on this page; in the event of significant changes, the update date at the bottom of the page is revised.

Last updated: 15.10.2026